Job Description:
Title – Delivery Manager
Reference: INET/DM/Oct26
Location: Hounslow
Salary: £50,000.00 to £60,000.00 (Based on experience)
Job Open date: 09th October 2026
Close date: 08th November 2026
Job Summary
We are seeking an experienced and results-driven Delivery Manager to lead large-scale technology delivery, manage complex enterprise engagements, and drive operational excellence across multidisciplinary teams. The ideal candidate will have a strong track record in managing strategic technology programmes, overseeing delivery performance, strengthening commercial outcomes, and building effective relationships with clients, senior stakeholders, and technology partners.
This role requires a strategic yet hands-on leader who can align technology delivery with business objectives, manage financial and operational performance, and ensure the successful execution of complex projects and transformation initiatives.
Key Responsibilities
Delivery Leadership & Programme Management
- Lead the end-to-end delivery of complex enterprise technology projects, programmes, and digital transformation initiatives.
- Manage multidisciplinary teams across technology, project delivery, commercial, and corporate functions.
- Establish delivery plans, governance frameworks, performance metrics, and reporting mechanisms to ensure projects are delivered on time, within budget, and to agreed quality standards.
- Identify and mitigate delivery risks, resolve escalations, and implement corrective actions to maintain delivery performance.
- Ensure effective collaboration between clients, internal teams, external partners, and senior stakeholders.
Client & Stakeholder Management
- Build and maintain strong relationships with executive leadership, clients, strategic partners, and other key stakeholders.
- Lead client governance meetings, programme reviews, and strategic discussions to ensure alignment on priorities, expectations, and delivery outcomes.
- Translate business objectives into actionable delivery strategies, ensuring transparency, accountability, and effective communication throughout the delivery lifecycle.
- Support major enterprise and public-sector engagements, including strategic contracts, frameworks, and complex technology initiatives.
Financial & Commercial Management
- Oversee programme budgets, resource allocation, delivery costs, and financial performance.
- Monitor project profitability, revenue performance, margins, and operational efficiency, implementing improvement measures where required.
- Work closely with commercial and finance teams to support forecasting, budgeting, contract performance, and financial reporting.
- Identify opportunities to improve service delivery models, optimize resource utilization, and achieve sustainable business growth.
- Support commercial negotiations, strategic account development, and business growth initiatives.
Operational Excellence & Governance
- Develop and continuously improve delivery processes, operational policies, standard operating procedures, and governance frameworks.
- Establish consistent delivery standards, quality controls, risk management practices, and performance monitoring mechanisms.
- Drive continuous improvement initiatives to enhance productivity, accountability, compliance, and customer satisfaction.
- Lead organizational and operational changes to streamline processes, eliminate duplication, and improve cross-functional collaboration.
- Promote a culture of ownership, transparency, service excellence, and continuous improvement.
Strategic Growth & Partnership Management
- Collaborate with sales, business development, and commercial teams to support enterprise growth strategies.
- Strengthen relationships with technology vendors, industry partners, and strategic service providers.
- Identify opportunities to expand existing client engagements, develop new business opportunities, and support entry into new markets.
- Align delivery capabilities, resource planning, and strategic priorities with the organization’s long-term objectives.
Executive Reporting & Strategic Support
- Provide senior leadership with regular updates on delivery performance, financial results, operational risks, resource utilization, and strategic initiatives.
- Contribute to annual planning, budgeting, investment prioritization, and organizational performance reviews.
- Support business transformation, restructuring, and strategic change initiatives to improve operational effectiveness and long-term value creation.
Required Skills & Experience
- Significant experience in delivery management, programme management, technology consulting, or enterprise IT services.
- Proven experience leading large, complex technology projects or programmes involving multidisciplinary teams and multiple stakeholders.
- Strong understanding of project financial management, budgeting, forecasting, resource planning, and commercial performance.
- Demonstrated ability to manage senior client relationships, executive stakeholders, strategic accounts, and delivery escalations.
- Experience implementing delivery governance frameworks, performance management processes, risk controls, and continuous improvement initiatives.
- Strong commercial awareness, with an understanding of contracts, service delivery models, profitability, and business growth.
- Excellent leadership, communication, negotiation, analytical, and problem-solving skills.
- Ability to manage competing priorities, drive accountability, and deliver results in a fast-paced, complex environment.
Desirable Experience
- Experience delivering enterprise technology solutions for large corporate or public-sector clients.
- Exposure to large-scale IT services organizations, digital transformation, cloud technologies, enterprise applications, and systems integration.
- Experience working with Agile, hybrid, or traditional programme delivery methodologies.
- Experience in organizational transformation, operational restructuring, strategic partnerships, or business improvement initiatives.
- Experience supporting strategic commercial transactions, business divestments, or organizational restructuring.
What We Offer
- The opportunity to lead high-impact technology delivery initiatives.
- A collaborative environment with senior stakeholder engagement and strategic responsibility.
- Opportunities to drive operational improvement, commercial performance, and digital transformation.
- A role with significant scope to influence delivery standards, team development, and business outcomes.
How to Apply
If you are a strategic and commercially minded Delivery Manager with a strong background in enterprise technology delivery, stakeholder management, and operational leadership, we would welcome your application. Please submit your CV outlining your relevant experience and achievements
Benefits:
- On-site parking
- UK visa sponsorship
Work Location: Hybrid remote in Hounslow TW4 6JQ